Subject: Re: Late collection //9632583730
From: Apoorv Joshi <[email-masked]>
To: vaibhav ohri <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, anwar panery <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Thu, 15 Apr 2021 04:53:11 -0700 (MST)

Hi Vaibhav/Team, 

AWB: RP020221001503 

Customer has advised us that he has left the items at the hotel address and he is out of the country. Please simply go directly to the reception of the hotel and ask them for package of Mr. Ahmed Elmaghrabi who checked out of room 2113 on February 4th. The customer has already notified the hotel reception on the same. Below are the address and contact details of the hotel reception, no need to contact the reception though, collection agent can directly visit hotel reception and provide them above mentioned details: 

Address: Golden Sands hotel in Sharjah which is in Alnahda Street 115 opposite of Sahara Center Mall. 
Contact Number(Reception): +9716530003 

Already marked this for reattempt. This case is pending since Feb 2021. 

Regards, 
Apoorv 

From: "vaibhav ohri" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Ashish Karini" <[email-masked]>, "anwar panery" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, March 31, 2021 2:57:32 PM 
Subject: Re: Late collection //9632583730 

Dear Team 

Collection was arranged for this order, but when driver contacted the customer, they informed him they dont want to return anything. 

Please confirm with the customer and assign the RVP again so that the collection can be arranged. 

Regards 

Vaibhav Ohri 

From: Seeta Seeta <[email-masked]> 
Sent: 31 March 2021 07:20 
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Late collection //9632583730 

External email sender, please take precaution. 
Hi Team, 

Order Date : Feb 1, 2021 
Order ID: 9632583730 
Tracking ID: RP020221001503 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 2/2/2021 and till now the item has not collected from the customer. Kindly do needful and arrange a collection on priority basis. 

Thanks & Regards, 
Seeta Kunwar 
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