Subject: RE: change order status 6279923277
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammed fahim <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 14 Apr 2021 12:08:36 +0000

@Akshay Berry<mailto:[email-masked]>

Please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, April 14, 2021 2:31 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; mohammed fahim <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: change order status 6279923277

External email sender, please take precaution.
Hi Team,

Please check and assist regarding the below issue.

The customer is chasing us constantly.

Regards
Shakeeb

________________________________
From: "mohammed fahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 7, 2021 1:59:59 PM
Subject: change order status  6279923277

Hi Team,

Problem Statement: change order status

Order Date : Mar 4, 2021
Order ID: 6279923277

Tracking ID: SD001323617

Assistance Required: update the status

Issue Description: As per the customer and Shipa tracking the order was delivered to customer on 15/3/2021 but the order has been marked as NDR. Now customer is not able to return items. Kindly change the order status ASAP.
​
Regards
Fahim

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