Subject: Re: change order status 6279923277
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammed fahim <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 14 Apr 2021 03:31:15 -0700 (MST)

Hi Team, 

Please check and assist regarding the below issue. 

The customer is chasing us constantly. 

Regards 
Shakeeb 

From: "mohammed fahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, April 7, 2021 1:59:59 PM 
Subject: change order status 6279923277 

Hi Team, 

Problem Statement: change order status 

Order Date : Mar 4, 2021 
Order ID: 6279923277 

Tracking ID: SD001323617 

Assistance Required: update the status 
Issue Description: As per the customer and Shipa tracking the order was delivered to customer on 15/3/2021 but the order has been marked as NDR. Now customer is not able to return items. Kindly change the order status ASAP. 
​ 
Regards 
Fahim