Subject: Late refund (item showing null)/8249134240
From: PRINCE MALIK <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 13 Apr 2021 23:01:36 -0700 (MST)

Hi Team, 

Problem Statement: Late refund (item showing null) 

Order Date: 08 Apr, 2021 
Order ID: 8249134240 
RMA: 1000762888 
Tracking ID: RP0409210003963 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the items but in the hybris one item showing null. 
​ 
As per the tracking we can see that the item has been returned to our warehouse. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Prince