Subject: RE: Refund not processed - 9637836149
From: Akshay Berry <[email-masked]>
To: Manish Kumar <[email-masked]>, Vaibhav Ohri <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 13 Apr 2021 12:00:23 +0000

Hi @Vaibhav Ohri<mailto:[email-masked]> @Dipesh Regmi<mailto:[email-masked]>,

Please confirm if the items were handed over to conloc. Customer still waiting for the refund.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Manish Kumar <[email-masked]>
Sent: Tuesday, April 13, 2021 2:39 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Refund not processed - 9637836149

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below concern.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 12, 2021 1:31:23 PM
Subject: Refund not processed - 9637836149

Hi Team,

Problem Statement: Refund Not Processed
Order Date : Feb 24, 2021
Order ID: 9637836149
Return Tracking ID: RP030421002643
RMA: 1000594973
Assistance Required: Process refund asap.

Issue Description: The returned items were collected on Mar 07 and returned back to WH on Mar 31. The refund is pending since then. Child ticket 2355720 was created on Apr 05 and was closed with no response.

Kindly assist with the refund on priority.

Regards,
Nikhil

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