Subject: Re: On validation order
From: Manish Kumar <[email-masked]>
To: MOHAMMED ALMUSTAFA <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 13 Apr 2021 01:40:28 -0700 (MST)

Hi Almustafa, 

Please as the customer to contact his bank and get the authorisation code for the deduction. 

Regards, 
Manish 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, April 12, 2021 4:02:20 AM 
Subject: On validation order 

Hi team, 

Problem statement: order not placed and money deducted. 

order number:6287073301 
Order Created:Mar 22, 2021 

issue description: customer place an order and it got cancelled on validation, as per system no money deducted . but customer saying money deducted from his account he shared his bank statement. 

please check and do the needful. 

Regards, 
Mohamed.