Subject: [APAC CX event] Hear from DevFactory, Vimeo, Forrester
From: "Team Zendesk " <[email-masked]>
To: [email-masked]
Date: 13 Apr 2021 00:40:33 -0400

""                 <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=eb0a50fd5d8741bd99dae3bbd628bcb5&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1>                                   

Accelerate your digital momentum                                                                                             
The time is now for companies to adopt new tech tools to keep up with rising customer expectations. 80% of business leaders in Asia Pacific agree that COVID-19 has accelerated tech adoption. A quarter even say it has sped up by 4+ years.                       

Join us on 21 April for                                               The Digital Tipping Point                       <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=1a19c0fa42374673bf67e00e85f1f861&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1>, where we’ll dive into the latest on digital adoption in customer experience:                       

•                                 
Forrester’s VP & Research Director, Michael Barnes, explains how COVID-19 accelerated the digital momentum and why you should adapt quickly                                 

•                                 
Zendesk's                                  President of Products, Adrian McDermott                                  will share his Five Big Bets for CX in 2021                                 

•                                 
Hear from DevFactory <https://www.zendesk.com/th/customer/devfactory/?elqTrackId=5cab4043db0543ba92e0e7e2678a7e1e&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1&elqCampaignId=10529>'s CEO, Rahul Subramaniam in a live Q&A on how to build a CX strategy that sets your team up for success. This enterprise software major streamlined its customer support operations across multiple acquired companies, while delivering a strong increase in CSAT                                 

You’ll walk away with a clear vision of what your CX strategy should look like in 2021 and beyond.                                           

Save your seat                           <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=1e7662c88f1b4da49880cb358dd08073&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1>                                                                              

P.S. If you’re not able to join us at the event, please                                               register anyway                                               <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=7c76b6551d2246b6bbb253ca789127b1&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1> and we’ll send the recording your way.                                           

Hear from CX leaders                                                                            

"Adeel Najam"                      <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=8025240a51854095aa994ca82cbd0761&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1>                                             
RAHUL SUBRAMANIAM                      
CEO
DevFactory                                                                  

"Michael Barnes"                      <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=3ad65aa8f8d244859e020d655683c4c2&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1>                                             
MICHAEL BARNES                      
VP, Research Director, 
Forrester                                                                  

"Adrian McDermott"                      <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47351&elqTrackId=03a65199673c42b6bf8d53b1f86afd40&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1>                                             
ADRIAN MCDERMOTT                      
President of Products
Zendesk                                                                  

BEST PRACTICE GUIDE                                                                                         
The Digital Tipping Point is here                      

Companies are rapidly adding digital tools to help them scale their operations and better serve customers. Learn more <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47234&elqTrackId=42892eb86aa54be18e821ea953e14877&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1&elqcst=272&elqcsid=35641>                       on how to keep up.                          

QUIZ                                                                                         
How does your CX tech stack up?                      

See where you stand                                               <https://app.hello.zendesk.com/e/er?s=2136619493&lid=47349&elqTrackId=fd5376fc2b4d40398dcbd2b6cd90809f&elq=547c14742c8f40868fa3de71a4ab224f&elqaid=58724&elqat=1> and get insight into how to improve your digital presence.                       

""                               

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