Subject: Refund Not Processed for the rejected refund // 6286005220
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 11 Apr 2021 00:54:03 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed for the rejected refund 

Order Date : 20/03/2021 

Order ID: 6286005220 
Return Tracking ID: Z2700112 

Assistance Required: Need urgent refund 

Issue Description: The amount of SAR 254.00 is Manually refunded by payfort on 20/03/2021 ,however customer claims that he still did not receive the refund , customer is not providing us the bank statement claiming you need to check from your end . 

Please assist us to resolve the case. 

Regards, 
Shafeeque