Subject: Fwd: Cancellation Issue - 9641242178
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sat, 10 Apr 2021 00:50:32 -0700 (MST)

Hi Team, 

Any update? 

Regards, 
Nikhil. 

From: "Apoorv Joshi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Tuesday, 6 April, 2021 16:20:44 
Subject: Cancellation Issue - 9641242178 

Hi Team, 

With reference to the order number: 9641242178 
Jira: https://landmark.atlassian.net/browse/REL-139630 

Please assist to publish cancellation under payment transaction in the below case. The order is cancelled and the status of order has been updated to cancelled but the authorization transaction has not been cancelled yet. As per Jira OMS team needs to cancel this from their end for the cancellation to reflect on hybris. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, April 1, 2021 3:47:39 PM 
Subject: Re: Refund not processed - 9641242178 

Hi Team, 

Kindly assist on the below concern as per the Jira team "The order is gone for processing, request OMS team to initiate the cancellation from their end then order will be cancelled automatically from hybris" 

Order ID 9641242178 
Order date: 3/10/2021 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, March 31, 2021 6:30:14 PM 
Subject: Refund not processed - 9641242178 

Hi Team, 

With regards to Order ID 9641242178, the order status is cancelled, but the refund has not been processed yet. REL-139630 was raised, but they are asking to get in touch with OMS team to process the refund. There is no consignment details for the order. 

Kindly assist with the refund. 

Regards, 
Nikhil.