Subject: Collection delay - 6266567911
From: Apoorv Joshi <[email-masked]>
To: AbdulrahmanMoha <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, JUHI GOEL <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Krizette Masangkay <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 8 Apr 2021 01:19:16 -0700 (MST)

Hi Team, 

Please assist to reschedule the collection on the below case on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "JUHI GOEL" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, April 8, 2021 12:20:42 PM 
Subject: Re: Late Collection 6266567911 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Jan 22 , 2021 
Order ID: [ callto:6266567911 | 6266567911 ] 
Return Tracking ID: 46421056905;D02C37C 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request and the collection is pending since Jan. We have created a new return request and the customer has shared his complete address and mobile number - 
Name: Nurjannah jaafar 
Address: Makkah Haemodialysis Care Project, King Abdullah Foundation, 1st Floor Centre Point Building, Al Hamra District, 
21955 Makkah, Kingdom of Saudi Arabia. 
Landmark: accommodation same with centrepoint alhamra. 
Contact no : [ callto:0536351275 | 0536351275 ] . 
​ 
Kindly arrange the collection asap. 

Regards, 
Juhi.