Subject: RE: Refund //6280004769
From: Mohd Imran <[email-masked]>
To: ArishLaila <[email-masked]>, Mohammad Ayaz <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 7 Apr 2021 15:26:04 +0000

Hi @ArishLaila<mailto:[email-masked]> @Mohammad Ayaz<mailto:[email-masked]>,

Please help us in getting below refund processed.

Order Date : Mar 4, 2021
Order ID: 6280004769
RMA: 1000613014

Please note that the item 162882043  has been received as per ordacle, However the status of the RMA is PICKUP_COMPLETE
Please assist in getting the RMA mentioned above processed.

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, April 7, 2021 6:26 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Refund //6280004769

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Refund
Order Date : Mar 4, 2021
Order ID: 6280004769
RMA: 1000613014

Please note that the item 162882043  has been received as per ordacle, However the status of the RMA is PICKUP_COMPLETE
Please assist in getting the RMA mentioned above processed.

Regards
Shakeeb

________________________________
From: "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 6, 2021 1:13:02 PM
Subject: Refund //6280004769

Hi Team,

Problem Statement: Late return
Order Date : Mar 4, 2021
Order ID: 6280004769
Tracking ID: 46414890196

Assistance Required: Need urgent return

Issue Description: The item was already collected from customer. As per Aramex the item has been moved under a new tracking number

Please please check and advise so refund could be processed.

Regards,
Elharith.

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