Subject: Re: Refund issue - 8241467403
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 7 Apr 2021 02:13:21 -0700 (MST)

Update on below. 

Regards. 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "olm kuwait" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "mohammad humayun" <[email-masked]> 
Sent: Sunday, March 28, 2021 8:50:41 PM 
Subject: RE: Refund issue - 8241467403 

[ mailto:[email-masked] | @olm kuwait ] 

Please update the below child ticket. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Sunday, March 28, 2021 7:15 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; mohammad humayun <[email-masked]>; Jessie Caparas <[email-masked]> 
Subject: Re: Refund issue - 8241467403 

External email sender, please take precaution. 

Hi Team, 

Please advise rgarding the below. 

Regards 
shakeeb 

From: "mohammad humayun" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, March 28, 2021 3:18:13 PM 
Subject: Refund issue - 8241467403 

Hi Team, 

Please update on below. 

Problem Statement: Delivery boy didn't gave the change back to customer for KWD 4.5 

Order Date : Mar 11, 2021 

Order ID: 8241467403 

Tracking ID: FC0312210002920 

Assistance Required: Need refund for customer. 

Issue Description: Customer contacted us through email and complained the delivery boy didn't gave him the change for KWD 4.5 back. Kindly check and arrange the refund for customer. 

No update on child ticket 2289996. Kindly check and update on this. 

Regards, 

Humayun. 

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