Subject: RE: Late Collection no response from 3rd party 9639442537
From: Vaibhav Ohri <[email-masked]>
To: Manish Kumar <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>
Date: Tue, 6 Apr 2021 10:33:34 +0000

Dear Manish

Collection was arranged, but customer informed they don’t want to return anything.

Please confirm with the customer and assign the RVP again.

Regards

Vaibhav Ohri

From: Manish Kumar <[email-masked]>
Sent: Monday, April 05, 2021 7:43 PM
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>
Subject: Re: Late Collection no response from 3rd party 9639442537

External email sender, please take precaution.
Hi Team,

Kindly assist on the below return collection, the customer can be reached on +971528653525 .

Order Date : ​Mar 3, 2021
Order ID: ​9639442537
Tracking ID: ​RP030621001653

Thank you for your help.

Regards,
Manish

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 3, 2021 7:54:01 PM
Subject: Late Collection no response from 3rd party 9639442537

Hi Team,
​
 Problem Statement: Late Collection

Order Date : ​Mar 3, 2021
Order ID: ​9639442537
Tracking ID: ​RP030621001653

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 3/6/2021 and till now the item has not collected from the customer, and we have escalated to LMG team but they did not respond, so kindly check and assist.

Regards,
Fatma Maher
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