Subject: FW: Drop Payment - 2177591
From: Jessie Caparas <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 6 Apr 2021 10:14:18 +0000

@Mohammed Athar<mailto:[email-masked]>

Can you help us on this concern?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, April 6, 2021 1:26 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Malik Ismail <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; MOHAMMAD HUMAYUN <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: Drop Payment - 2177591

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "MOHAMMAD HUMAYUN" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 14, 2021 4:38:45 PM
Subject: Drop Payment - 2177591

Hi Team,

Kindly assist to check regarding the drop payment, transaction details are as follows as shared by the customer, also attaching the bank receipt that customer has shared for this transaction:

1. Amount Deducted (159 Riyal)
2. Date of Deduction (02/02/2021)
3. Customer's Email address ([email-masked]<mailto:[email-masked]>)
4. Authorisation Code and Bank Statement showing the exact deduction: (MADA ONLINE TRANSACTION 02MAR21 POSA896 11:38:19 ARBS2I04 Riyadh ALRAJHI LandMark MADA CARD NO: ***794 A89664664 ATM)

Please check and advise if we have received this amount. If so, please assist to refund the same for the customer.

Thank you for your help!

Regards,
Apoorv

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