Subject: RE: RMA status - 9640267935
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 5 Apr 2021 09:16:03 +0000

@seeta.seeta<mailto:[email-masked]> Please see the attached reply from the team and confirm with the customer.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Sunday, April 4, 2021 4:55 PM
To: seeta.seeta <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: RMA status - 9640267935
Importance: High

@Akshay Berry<mailto:[email-masked]>

Please check on this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 3, 2021 2:20 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: RMA status - 9640267935

External email sender, please take precaution.
Hi Jessie,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 3 April, 2021 15:48:02
Subject: RMA status - 9640267935

Hi team,

Kindly get the update for the RMA 1000717207 for the order id 9640267935. As per the RMA there is a note (As per Sachin - Modify) and the status is cancelled.

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: Re: [#2283063] - inbound call for order : 9640267935
From: Babyshop Home Delivery <[email-masked]>
To: Jessie Caparas <[email-masked]>, Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, Babyshop <[email-masked]>
Date: Thu, 1 Apr 2021 12:29:27 +0000

Dear Team,

                It's not returns collect. Because He\She wants the item.

Best Regards,

COD operations, Babyshop, Jebel ali, Dubai, UAE.

Pankaj : CUG : +971564112613, Board : 048094839

Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797

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* " Please consider the environment before printing the mail. save the greenery to save the earth. "

  _____

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, March 30, 2021 11:33 AM
To: Babyshop Home Delivery <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked] <[email-masked]>; Babyshop <[email-masked]>
Subject: RE: [#2283063] - inbound call for order : 9640267935

@Babyshop Home Delivery<mailto:[email-masked]>

RMA # 1000717207

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Babyshop Home Delivery <[email-masked]>
Sent: Tuesday, March 30, 2021 11:12 AM
To: Sachin Maheshwari <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; [email-masked]; Babyshop <[email-masked]>
Subject: RE: [#2283063] - inbound call for order : 9640267935

Hi Jessie,

Please provide RMA number for return collection.

Best Regards,

COD operations, Babyshop, Jebel ali, Dubai, UAE.

Pankaj : CUG : +971564112613, Board : 048094839

Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797

[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:

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* " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 10:30 AM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Babyshop <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2283063] - inbound call for order : 9640267935

Pls arrange return.

Regards,

Sachin

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 10:29 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Babyshop <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#2283063] - inbound call for order : 9640267935

Dear Sachin,

Please advise on below email from support team.

Best Regards,

COD operations, Babyshop, Jebel ali, Dubai, UAE.

Pankaj : CUG : +971564112613, Board : 048094839

Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797

[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:

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* " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Babyshop [email-masked]<mailto:[email-masked]>
Sent: Monday, March 29, 2021 5:42 PM
To: Babyshop Home Delivery [email-masked]<mailto:[email-masked]>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#2283063] - inbound call for order : 9640267935

External email sender, please take precaution.

Dear team

order number  : 9640267935
item: 162801934 - Juniors - Juniors Printed Sophia Side Bassinet

Kindly contact the customer on the following phone number (+97155201737) to arrange an urgent collection.

regards
mohammad almawaly

   On Mon, 22 Mar at 12:05 AM , Babyshop <[email-masked]<mailto:[email-masked]>> wrote:

   Dear team

   Please note that the customer received the item in a different color than the one on the site, please note that the customer needs the same color as on the site.

   Please send the item in the correct color to the customer and return the existing item with the customer
   Or return the item and recover the money for the customer.

   order number  : 9640267935
   item: 162801934 - Juniors - Juniors Printed Sophia Side Bassinet
   customer number : +971552017374

   Regards,
   CS Team

      On Mon, 22 Mar at 12:04 AM , Alaa.ka <[email-masked]<mailto:[email-masked]>> wrote:

      Dear team

      Please note that the customer received the item in a different color than the one on the site, please note that the customer needs the same color as on the site.

      Please send the item in the correct color to the customer and return the existing item with the customer
      Or return the item and recover the money for the customer.

      order number  : 9640267935
      item: 162801934 - Juniors - Juniors Printed Sophia Side Bassinet
      customer number : +971552017374

      Regards,
      CS Team

      2283063:1125156