Subject: POD //8239790743
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Sun, 4 Apr 2021 23:14:04 -0700 (MST)

Hi Team, 

Problem Statement: wrong delivery 

Order Date : Mar 5, 2021 
Order ID:8239790743 
Tracking ID: FP0306210003959 

Assistance Required: need to provide POD. 
Issue Description: The customer has placed a order on Mar 5, 2021,As per the Hybris the order is delivered on 3/8/21 7:42 PM,to the customer under the tracking id FP0306210003959. However,the customer is claiming that he didn't receive the order. 

So please investigate the issue and provide us the proof of delivery. The customer is threatening that he will file a complain in ministry so do the needful ASAP. 

Thanks & Regards, 
Seeta Kunwar