Subject: RE: Bank Transfer #8239935648
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>
Date: Sun, 4 Apr 2021 12:50:09 +0000

@Manish Kumar<mailto:[email-masked]>

This is paid cash, have we educated the customer?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Friday, April 2, 2021 6:16 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]>
Subject: Re: Bank Transfer #8239935648

External email sender, please take precaution.
Hi Team,

The below customer came through chat and insisting us to transfer the amout from the My Credit to his bank account.

Please note that the agent had already explained that your order was placed on cod and hence it has been refunded to the My Credit section.

Amount: KWD 5.00
Order id - 8239935648

Concept: MAX

Kindly advise further steps to be followed up. Thank you for your help.

Regards,
Manish

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 19, 2021 5:29:15 PM
Subject: Bank Transfer #8239935648

Hi Team,

With reference to the order number #8239935648, customer has paid COD and he got his refund in his My Credit. Now he wants to transfer his my credit amount (Subtotal:) to his bank.

Bank name & branch: Kuwait Finance House BANK, KUWAIT
Account name: ABDUL SAMAD K MUHAMMED
Account number: 151123172196
IBAN number: KW77KFHO0000000000151123172196

Pleas check and do the needful.

Regards
Fatma Maher

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