Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Seeta Kunwar <[email-masked]>
Date: Sun, 4 Apr 2021 06:03:59 +0000 (UTC)

Hey Seeta Kunwar ,

You have new message(s) in this group.

Livesalesman Team

J

Morning team

Jessie Kathleen Go Caparas

J

can you please check why our Chat SLA is extremely high?!

Jessie Kathleen Go Caparas

J

image.png (4.6 KB)

Jessie Kathleen Go Caparas

S

Good morning @jessie.caparas

Shakeeb Arsalan

S

The chat is being taken care of
as per the report I checked for the last month till now it is much less than that

Shakeeb Arsalan

S

image.png (23.2 KB)

Shakeeb Arsalan

S

Please check and advise

Shakeeb Arsalan

J

the SLA for yesterday alone SHakeeb is extremely high

Jessie Kathleen Go Caparas

S

image.png (13.7 KB)

Shakeeb Arsalan

S

This is yesterday's SLA

Shakeeb Arsalan

S

Please let me know if i am not getting the correct report from my end

Shakeeb Arsalan

S

We can jump on a quick call whenever you are free today

Shakeeb Arsalan

J

yes will get back to you in a bit. yes im referring to yesterday's SLA

Jessie Kathleen Go Caparas

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