Subject: Re: Order not placed - Ticket ID 2188002
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, PRINCE MALIK <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 3 Apr 2021 02:27:25 -0700 (MST)

Hi Malik, 

Kindly advise in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "PRINCE MALIK" <[email-masked]> 
Sent: Saturday, 3 April, 2021 14:54:23 
Subject: Order not placed - Ticket ID 2188002 

Hi team, 

The customer is complaining that he has made a payment of SAR 223.00 on Mar 04, but we are unable to see any orders. 

The payment was done thru Apple Pay from the card - 4550 3600 0447 5129. 

Please find attached the images and screenshots shared by the customer. 

Kindly assist with the refund. 

Regards, 
Nikhil