Subject: Re: Regarding Refund / 9642767522 / [email-masked]/ 2331551
From: Manish Kumar <[email-masked]>
To: ARUNJAY RAJ <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 1 Apr 2021 06:39:41 -0700 (MST)

Raise child ticket and confirm with the warehouse and also confirm it with the customer awb under which he had reurned the item as we have not received any item in this order as per oracle. 

From: "ARUNJAY RAJ" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, March 31, 2021 10:24:38 PM 
Subject: Regarding Refund / 9642767522 / [email-masked]/ 2331551 

Hi Team, 

Problem Statement: Late refund 

Order Date: Mar 16, 2021 
Order ID: 9642767522 
RMA: 1000681068 
Tracking ID: RP032321001284 

Assistance Required: Need urgent Refund 

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Mar-25-2021 . However RMA is cancelled in hypbris. 

Please check and do the needful, Thanks for the help. 

Thank you for your help 

Regards, 
Arunjay