Subject: Re: Late Collection - 4535346469, RP0214210003109
From: Manish Kumar <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 1 Apr 2021 03:29:49 -0700 (MST)

Hi Rajesh, 

The customer can be reached on +97455857991, kindly assist us in arranging the return collection. 

Order Date: Feb 13, 2021 
Order ID: 4535346469 
Return Tracking ID: RP0214210003109 

Assistance Required: Need urgent collection 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, March 31, 2021 6:39:03 PM 
Subject: Late Collection - 4535346469 

Hi Team, 

Problem Statement: Late Collection/Updated address and mobile number 
Order Date : Feb 13, 2021 
Order ID: 4535346469 
Return Tracking ID: RP0214210003109 
Assistance Required: Need urgent collection 

Issue Description: The customer has raised a return request on Feb 14 and the collection is pending since then. The customer has shared the updated address and mobile number: 

Benaseer PT, Street 603, zone 51, building number 4, villa 1, 04-974-3-1, QA-RAY, +97430077287 

We are following up with the LMG team for the collection, but there is no response. 

Kindly assist with the collection. 

Regards, 
Nikhil.