Subject: RE: Arabic Language Test - reham Hamid
From: Malik Ismail <[email-masked]>
To: HR Livesalesman <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Niren Dsouza <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 31 Mar 2021 15:33:46 +0000

To be consider

From: HR Livesalesman <[email-masked]>
Sent: Thursday, March 25, 2021 5:19 PM
To: Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Niren Dsouza <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Fwd: Arabic Language Test - reham Hamid

External email sender, please take precaution.
Hi Malik/ Mohmoud,

Please check the test and let us know the feedback

Regards,
Harpreet Jaswal
Cherry E Commerce Services Pvt. Ltd.
Noida, India
+911204332621 Ex.12
+917042335393
Whats your first language
Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.
فريق بودي شوب يقدم اعتذار لك عن سبب التاخير
وتعتبر هذي تجربه غير اعتياديه ولكن سوف نحقق بهذا الشئن
وسوف نقوم بمعالجه طلبك بالقريب العاجل ومحاسبه كل من له علاقه
وموعدك بعدم تكرار هذا الحدث
ونتمنى لكم تسويق ممتع من غير اخطاء في المستقبل
فريق العمل
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.
عميلنا العزيز.

نحن في فريق بيبي شوب نتقدم بالاعتذار عن التاخير المصاحب لطلبكم

نعتذر عن التجربه غير الاعتيادية التي مررتم بها ونود اعلامكم أن هذا هو  ليس المعيار النموذجي لخدماتنا.

يرجي العلم انه سوف يتم معالجه الامر عاجلا وسيتم محاسبه المسئول عن هذا الخطأ لتفادي ذالك مستقبلا.

ونجدد اعتذارنا ونتمنى أن تنال خدماتنا اعجابكم و رضائكم في المستقبل ونتطلع لخدمتكم قريبا

نشكركم مجددا على للتسوق في بيبي شوب

فريق بيبي شوب

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