Subject: Re: Partial cancellation failed - 9643351107
From: MOHAMMAD HUMAYUN <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 31 Mar 2021 02:12:10 -0700 (MST)

Hi Team, 

Any Update ? 

Regards, 
Humayun. 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, March 21, 2021 2:50:34 PM 
Subject: Partial cancellation failed - 9643351107 

Hi Team, 

Order number: 9643351107 
Ticket ID: 2275921 

Issue: As per the hybris customer has placed the order for 10 items and only 8 were delivered. 1 item was cancelled from our side and 1 item (162464886 - - Mosaic Tealight Holder - 16 cms) with QTY 2 price AED 18.00 was not shipped from the warehouse, partial cancellation was also failed. Kindly check and process the refund for the customer. Customer is coming on chat and asking daily will he receive the items or refund. 

Regards, 
Humayun.