Subject: RE: Failed partial cancellation 8245346289
From: Faraz Lohani <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 30 Mar 2021 10:09:35 +0000

Hi team,

Raised to tech : INC1015612

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Jessie Caparas <[email-masked]>
Sent: Tuesday, March 30, 2021 1:35 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: Failed partial cancellation 8245346289

@Faraz Lohani<mailto:[email-masked]>

Please look into this.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 1:20 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; ARUNJAY RAJ <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Failed partial cancellation 8245346289

External email sender, please take precaution.
Hi Team,

Order 8245346289
items to be cancelled: 159925157 - 161987442

Kindly assist in cancelling the items mentioned above as the cancellation is getting failed,

Regards
Shakeeb

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 3:27:35 AM
Subject: Rgarding missing item/ 8245346289 / [email-masked]<mailto:[email-masked]> / 2321099

Hi Team,

Problem Statement: Item is missing while doing partial cancellation its getting failed

Order Date : Mar 26, 2021
Order ID: 8245346289
Tracking ID: FP0327210003153

Assistance Required:

Issue Description:   Customer placed 5 items but received only 3 items while doing partial cancellation it's getting failed.

Kindly check and do the needful. Thanks for the help.

Regards,
Arunjay

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