Subject: FW: 8373149483 pending refund
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 30 Mar 2021 06:08:22 +0000

Team,

Please share the same with the customer under ticket# 1380259 and close the case.

Confirm once done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Gito Varghese <[email-masked]>
Sent: Sunday, March 28, 2021 8:45 AM
To: Akshay Berry <[email-masked]>; Marita Dsouza <[email-masked]>; Nisha Siddiqui <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Escalations Dxbteam <[email-masked]>; ccbackoffice <[email-masked]>; Maha Idili <[email-masked]>
Subject: Re: 8373149483 pending refund

Dear Babyshop Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 208-S6D3-8196-TB36-M|Start Date: 25.03.2021 00:00:00|End Date: 23.06.2021 23:59:00

Type: Serial Voucher|Concept: BABYSHOP|Territory: KUW|Checkout Site: N/A

Value: 8.1 KWD|Minimum Threshold Value: 10 KWD|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A

Regards,
Gito Varghese
Digital Marketing Coordinator
Web Team | Landmark Group
T: +97145172153

From: Akshay Berry <[email-masked]<mailto:[email-masked]>>
Date: Thursday, March 25, 2021 at 6:14 PM
To: Gito Varghese <[email-masked]<mailto:[email-masked]>>, Marita Dsouza <[email-masked]<mailto:[email-masked]>>, Nisha Siddiqui <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, ccbackoffice <[email-masked]<mailto:[email-masked]>>, Maha Idili <[email-masked]<mailto:[email-masked]>>
Subject: RE: 8373149483 pending refund

Hi @Gito Varghese<mailto:[email-masked]> @Marita Dsouza<mailto:[email-masked]> @Nisha Siddiqui<mailto:[email-masked]>,

Please issue a refund voucher for KWD 8.1 threshold KWD 10 valid for 3 months for BS items only.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Maha Idili <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 23, 2021 3:05 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ccbackoffice <[email-masked]<mailto:[email-masked]>>
Subject: RE: 8373149483 pending refund

External email sender, please take precaution.
Hello,

With reference to the subjected order 8373149483 the customer was contacted and she confirmed to receive the amount as a voucher due the late refund ,

please check if we can delete the RMA and request A voucher to the customer ,

Amount : 8.1kwd

Regards,
Maha idili
________________________________
From: Maha Idili
Sent: Monday, March 22, 2021 4:08 PM
To: [email-masked]<mailto:[email-masked]>
Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>
Subject: 8373149483 pending refund
Hello,

With reference to the subjected order 8373149483 the customer was contacted and she confirmed to receive the amount as a voucher due the late refund ,

please check if we can delete the RMA and request A voucher to the customer ,

Amount : 8.1kwd

Regards,
Maha idili
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