Subject: Re: Deducted amount and there no order generated. ticket no 2174360
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, AHMED ISMAT <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sun, 28 Mar 2021 02:54:38 -0700 (MST)

Hi team, 

Please assist regarding the below concern. 

Regards 
Shakeeb 

From: "AHMED ISMAT" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, March 5, 2021 5:17:02 PM 
Subject: Deducted amount and there no order generated. ticket no 2174360 

Hi Team, 

With reference to Transaction ID: 300002471110003 
Customer's Email ID: [email-masked] 
Amount : SAR 174.98 
Date:28/02/2021 

The customer mailed us he was trying to place order and amount has been deducted from his account and there is no order generated. 

Thank you for your help! 

Regards, 
Ahmed Ismat