Subject: Re: call back for customer +971554439404
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, mohammad humayun <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Sat, 27 Mar 2021 08:33:33 -0700 (MST)

Hi Team, 

Please check and do the needful. 

Regards 
shakeeb 

From: "mohammad humayun" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, March 27, 2021 1:45:57 PM 
Subject: call back for customer 

Hi Team, 

Ticket - 2157381 

Issue - Customer has done a store purchase and returned some items the. Customer told that cashier has given a receipt and told that refund will go in your bank. But customer mailed us and informed that refund is not done. Customer has shared 2 receipts which are not clear now customer is saying to call and resolve the issue. Kindly please arrange a call for customer now. 

customer name - Ramadan Ezzat Ali 

customer mobile number - +971554439404 

Regards, 
Humayun.