Subject: Re: Refund approval //6278548999
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Elharith Elsiddig <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Thu, 25 Mar 2021 04:23:58 -0700 (MST)

Hi Team, 

Order Created: Feb 28, 2021 
Order Number: 6278548999 
Item cost: SAR 227.05 

Please note that My credit amount has been removed and the customer's bank details have been updated on Hybris. 
Hybris ticket 07851062 

Please assist with the following bank transfer. 

Regards 
Shakeeb 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, March 24, 2021 4:19:42 PM 
Subject: Refund approval //6278548999 

Hi Team, 

Problem statement: Refund approval 

Case ID 2272912 
Order Number: 6278548999 
Order Created: Feb 28, 2021 
Tracking id -N/A 

Item: 162924215 - - All-Over Print Maxi Tiered Dress with V-neck and 3/4 Sleeves 
163066462 - - All-Over Print Midi Tiered Dress with Bishop Sleeves 
163112340 - - Striped A-line Wrap Dress with V-neck and 3/4 Sleeves 

Item cost: SAR 227.05 

Return request created: 3/4/21 
RMA - 1000595489 

Assistance Required: Kindly look into the issue and process the refund for this item. 

Issue description: The customer has reported that he had returned the below item also however the refund for this item has been reflected on (My credit) instead of pg value. 

Regards 
Elharith.