Subject: Re: information mismatch- 2289740
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Wed, 24 Mar 2021 03:43:35 -0700 (MST)

Hi Team, 

We have received an email under ticket ID :2289740, where the customer is claiming that she has not placed any order and her email address is wrongly updated. 

So can you please arrange the callback to the customer and cross check. 

Customer's details 
Customer Name - Aleksandra Rodina 
Phone NO - 971589788785 
Order Created:18-Mar-2021 
Order Number:9643259040 

Thanks & Regards, 
Seeta Kunwar 

From: "KISHAN SINGH" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, 24 March, 2021 08:58:44 
Subject: information mismatch- 2289740 

Hi Team, 

Ticket no- 2289740 

Order Created:18-Mar-2021 
Order Number:9643259040 

Issue- As per customer she did not place this order, her email id wrongly updated by somebody kindly check and do the needful. 

Regards 
Krishan