Subject: RRN 6258758056
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED ISMAT <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 24 Mar 2021 02:25:22 -0700 (MST)

Hi Team, 

Please provide the RRN for the below. 

Regards 
Shakeeb 

From: "saeedurrahman choudhary" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 9, 2021 2:51:29 PM 

Hi Team, 
​ 
Problem Statement: Need RRN 

Order Date: Dec 28, 2020 
Order ID: 6258758056 
Amount : 56 SAR 
​RMA : 1000391333 
Transaction ID : ​169999990059910589 

Assistance Required: Need RRN 

Issue Description: With reference to the above mentioned order ID, the refund has been done successfully from our end but the customer is reporting that he did not get the refund till now and he shared his bank statement. You can find the bank statement attached. 

Please check and advise. 

Thank you for your help 

Regards, 
Saeedurrahman