Subject: RE: WWD Damaged - 9638544010
From: Babyshop Home Delivery <[email-masked]>
To: Sachin Maheshwari <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 23 Mar 2021 11:31:01 +0000

Hi Sachin,

Noted with thanks, We will do the same.

Best Regards,
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Pankaj : CUG : +971564112613, Board : 048094839
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Sachin Maheshwari <[email-masked]>
Sent: Tuesday, March 23, 2021 9:11 AM
To: Babyshop Home Delivery <[email-masked]>; Apoorv Joshi <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: WWD Damaged - 9638544010

Pls raise it to IT to cancel the Task order from backend, so NO refund is processed.

Regards,
Sachin

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 23, 2021 9:09 AM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD Damaged - 9638544010

Dear Sachin,

We are awaiting your advice on below trail mails.

Best Regards,
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Pankaj : CUG : +971564112613, Board : 048094839
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Babyshop Home Delivery
Sent: Sunday, March 21, 2021 3:03 PM
To: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD Damaged - 9638544010
Importance: High

Dear Sachin,

As per your advice we have arranger return collection for below order ( 9638544010 ) and create task order as well, moreover yesterday our team went customer home for collecting the item but now customer said she wants this item and did not return to our team.

Since the task order is already created we are not able to close this order number (If we closed this order system will proceed for refund), Kindly advice for further step.

Best Regards,
COD operations, Babyshop, Jebel ali, Dubai, UAE.
Pankaj : CUG : +971564112613, Board : 048094839
Rajesh: CUG : +971543097510, Board : 048094839, Mobile: +971544764797
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 18, 2021 12:40 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD Damaged - 9638544010

Pls arrange for return & process refund,

Regards,
Sachin

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 18, 2021 12:38 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: WWD Damaged - 9638544010

External email sender, please take precaution.
Hi Team,

With reference to the order number: 9638544010
Item: 162831367 - - Disney Cars Print 3-Piece Table and Chairs Set

Customer emailed us informing that he received the item on Mar 02, 2021 but the item which they received is damaged, customer also provided us the picture of damaged item. Please check the attached. Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer.

The same was forwarded earlier on March 6, 2021 along with the images but received no further updates. Please look into this on priority and advise.

Thank you for your help!

Regards,
Apoorv
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