Subject: RE: Proof of collection: Case id - 2201625 Order Number: 6280234876
From: Abhilash Kuttalam <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Max Yanbu <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 23 Mar 2021 07:29:43 +0000

@Manish Kumar<mailto:[email-masked]>

Collector's Name                              : ماهر احمد
Collector's ID Type                           : إثبات السكن
Collector's ID Number                    : 1092472065
Date and Time of Collection         : 03/06/2021 10:30:21

Regards,
Abhi

From: Manish Kumar <[email-masked]>
Sent: Saturday, March 20, 2021 12:30 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Max Yanbu <[email-masked]>
Subject: Proof of collection: Case id - 2201625 Order Number: 6280234876

External email sender, please take precaution.
Hi Team,

Kindly assist us to get the POC as we have already raised it to the store team on 3/12/2021 however we have not received any response from their end.

Problem statement: The customer has reported that he has not collected his order however as per the Hybris it has been marked as collected

Case id - 2201625
Order Number: 6280234876
Order Created: 3/5/2021
Order collection date: 3/6/2021

Order value: SAR 55.30

Order Delivery Mode: Store pickup
Store: Max60160
​
Assistance required: Kindly assist us with the proof of collection as the customer is asking for the same.

Regards,
Manish
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