Subject: RE: Order cancellation request: Case id - 2278655 Order Number: 6280204484
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 21 Mar 2021 08:54:21 +0000

@Abhilash Kuttalam<mailto:[email-masked]>

Can you please check if this is physically in the store?

Max60187

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Sunday, March 21, 2021 11:04 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order cancellation request: Case id - 2278655 Order Number: 6280204484

External email sender, please take precaution.
Hi Team,
​
Problem statement: The customer is no more interested to get his order and asking to cancel the order and refund the money on chat on a daily basis.

Case id - 2278655
Order Number: 6280204484
Order Created: 3/5/2021
Order Delivery Mode: Store pickup
Store: Max60187

Consignment status: READY_TO_SHIPPED
​
Assistance required: Cancel the order and process the refund for this order.

Regards,
Manish
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