Subject: Refund issue: Order ID: 6214444732 Return Tracking ID: 46126763045
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 20 Mar 2021 20:04:03 -0700 (MST)

Hi Jessie, 

As per the child ticket "We have Received Shipment From Courier At Ecom Return. Pending Due to tech issue." 

Kindly assist us to get the return and refund processed. 

Ticket id - 2134638 
Child ticket: 2167007 

Problem Statement: Refund Not Processed 
Order Date :Aug 7, 2020 
Order ID: 6214444732 
Return Tracking ID: 46126763045 

Refund amount: SAR 60.00 

Assistance Required: Need refund for customer. 

Issue Description: items have been delivered to warehouse on 22 Aug 2020 but till now refund has not processed kindly check and do the needful. 

Regards 
Manish