Subject: RE: Amount deducted with order confirmation// [email-masked]
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Algaili Ahmed <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 20 Mar 2021 09:07:34 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Do we also have the auth code and card number?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, March 20, 2021 11:59 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Algaili Ahmed <[email-masked]>; Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Subject: Re: Amount deducted with order confirmation// [email-masked]

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb
________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 4, 2021 2:45:54 PM
Subject: Amount deducted with order confirmation// [email-masked]<mailto:[email-masked]>

Dear Team,

Please refer to the attached file, the customer shared us direct bank image of her account showing the amount of SAR 246.50 has been captured from our side without order confirmation.

CS email: [email-masked]<mailto:[email-masked]>
Deduction transaction ID: FT21023784881113
Deduction amount: SAR 246.5
Date of operation: 26 Jan 2021.

Kindly note the customer with us since 07 Feb 2020 with history orders of 13.

Kindly check from your side and do the needful.

Regards,
Algaily.

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