Subject: Re: Amount deducted with order confirmation// [email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Algaili Ahmed <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 20 Mar 2021 00:58:52 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, February 4, 2021 2:45:54 PM 
Subject: Amount deducted with order confirmation// [email-masked] 

Dear Team, 

Please refer to the attached file, the customer shared us direct bank image of her account showing the amount of SAR 246.50 has been captured from our side without order confirmation. 

CS email: [email-masked] 
Deduction transaction ID: FT21023784881113 
Deduction amount: SAR 246.5 
Date of operation: 26 Jan 2021. 

Kindly note the customer with us since 07 Feb 2020 with history orders of 13. 

Kindly check from your side and do the needful. 

Regards, 
Algaily.