Subject: Late collection 6270723555
From: Fatma Maher <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Mon, 15 Mar 2021 05:49:54 -0700 (MST)

Hi Team, 

Problem Statement: Late collection 

Order Date : Feb 4, 2021 
Order ID: 6270723555 
Return Tracking ID: 46410100004 
Collection reference: B173396 
Assistance Required: Need urgent Collection 

Issue Description: i raised a return request on 2/17/21 a. and i shared the customer's contact number and address to aramex team, but they are laying and saying that the customer has no item to return, but the customer contacted us after that email and said t returns has not been collected yet, so kindly check this issue and assist. 

Regards, 
Fatma Maher