Subject: RE: Collection Delay - 6250945865
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sun, 14 Mar 2021 10:45:31 +0000

@Apoorv Joshi<mailto:[email-masked]>

What do we need to pick up here?

I see RMA processed as goodwill.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, March 14, 2021 2:44 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Ezzaldeen Mahyoub <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Collection Delay - 6250945865

External email sender, please take precaution.
Hi Team,

AWB: RP1205200002905

Please assist to arrange the collection on the below case, this has been marked for reattempt again and the collection is not done since 2020. Customer can be reached on 0502095871 and the same has been shared with LMG already however, receiving no update on the same.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Subject: Late pick up

Hi Team,

Subject : Late pick up

Problem Statement – Late pick up
Tracking ID - RP1205200002905
Order no  - 6250945865
Assistance Required – Need urgent pick up (We can see that the return request was placed on 12/5/20 . and there is no update on it. Please update us about the delay in pick up and arrange a pick up as soon as possible).

Warm Regard,
Ezzaldeen

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