Subject: RE: Refund Not Processed /// 6245553797
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Manish Kumar <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 14 Mar 2021 05:38:57 +0000

@Shakeeb Arsalan<mailto:[email-masked]>

Raised to tech REQ0238264

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, March 13, 2021 10:45 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund Not Processed /// 6245553797

External email sender, please take precaution.
Hi Team.

Any update ?
Pending case

Regards
Shakeeb

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 9, 2021 8:13:46 PM
Subject: Re: Refund Not Processed /// 6245553797

Hi Team,

Order number: 6245553797
RMA: 1000289766
Item: 161875376 - - Textured Cardigan with Round Neck and Long Sleeves

As per WH response under child ticket: 1904632, they have advised us to process this manually however, the RMA status is reached at warehouse. Kindly assist to get the same processed. This is pending from Dec 2020.

Thank you for your help.

Regards,
Apoorv

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