Subject: Re: Order Status Updation - 9640333888
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 13 Mar 2021 16:06:53 +0000

Dear Apoorv,     Greeting from FarEye! We have received your concern regarding the status update. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same.         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/2f982d4d90b24fb269170dd592ca71a75a1041e29e258d9d303ce909299dacf6 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.       Thanks and Regards,     Saurabh Deo, Technical Engineer  FarEye - Enabling Digital Logistics      Call: +91 7065956595                     
                           
                            On
                            Sat, 13 Mar at  9:31 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
  Order Number: 9640333888  
 AWB: 1000010176647  
   
 Please update the status of the order to delivered. Customer has confirmed receiving this order, as well as the same is reflecting on Emirates post but on hybris the status is still showing shipped. Please find attached Time stamp for the same. 
   
 @Vishwajeet: Please approve. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

From: "ARUNJAY RAJ" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Saturday, March 13, 2021 3:48:38 AM Subject: Regarding order status update/ 9640333888/ [email-masked]/  2227017 

  
 Hi Team, 
   Problem Statement: Order status not updated 
  Order Date : Mar 7, 2021 
 Order ID: 9640333888 
  Tracking number ; 1000010176647  
  Assistance Required: Order status needs to be updated as received by customer 
   
 Issue Description: Customer stated that order is received by him but order status is not updated customer needs to return the item. 
   
  Kindly check and do the needful, Thanks for the help 

 Regards, 
 Arunjay