Subject: Re: [#491702] RE: RRN 6491846686
From: Amazon Payment Services Key Accounts <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 11 Mar 2021 05:36:45 +0000

Hi Akshay,  ​   Good Morning!  ​   Thank you for contacting Amazon Payment Services.  ​   Please find below RRN for your quick reference.  ​   Transaction RRN: 013521043970  Refund RRN: 015713252192    Kindly note that we have recently launched a new option on the Fort Back Office to be able to retrieve Reconciliation Reference Number (RRN) from the reports directly. Please follow below steps to find the RRN for your transaction  1. Login to your FORT Production account 2. Navigate to Transaction report. Search for a specific transaction using FORT ID or Merchant reference. 3. Open additional details of the needed transaction, by clicking on the FORT ID. Amongst the details, scroll down and find Reconciliation Reference (RRN) number in the bottom. 4. Please note that Refund RRN is different from the Purchase RRN, so please ensure checking Refund operation separately if you are looking for Refund Proof specifically. 5. If you are looking for a transaction processed before September 2020, kindly use Financial report instead of Transactions report.  We’re always here for you!  For more information on our Frequently Asked Questions, please visit our website.         Best Regards,      Harsh Kothari  Operation Analyst    Phone: UAE +971 4573 9800 (Option 2)      Email: [email-masked]                Helping you do business better  #everyones_happy       
                           
                            On
                            Wed, 10 Mar at  6:41 PM
                            ,  Akshay Berry <[email-masked]>  wrote:
                             
 Hi 
@PayFort RM Key Accounts

@PayFort Operations Team, 

 

 Please help in providing the RRN for the subject order amount of SAR 135. We tried to check in the PayFort portal but it is not available. 

 

 Regards, 

 
 Akshay Berry 

 Email: 
[email-masked] 

 T: +971 4 5172125 

 

 

 
From: Jessie Caparas <[email-masked]>
 
Sent: Wednesday, March 10, 2021 6:00 PM 
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RE: RRN 6491846686 

 

   
 
 @Akshay Berry 

 

 Kindly check please. 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Shakeeb Arsalan <[email-masked]>
 
Sent: Wednesday, March 10, 2021 3:37 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Malik Ismail <[email-masked]>;
 Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RRN 6491846686 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 
 
Please provide the RRN for the following refund of the order 6491846686. 
 
Regards 
Shakeeb 

 

 
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