Subject: SLAs not achieved
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Jessie Caparas <[email-masked]>, Escalations Dxbteam <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Mon, 8 Mar 2021 09:25:59 +0000

Hi Team,

Chats volume are back to normal and still we are not achieving our SLAs for emails in current month.

Current emails and chats volume are around the projections given for march (900 emails and 600 chats).

Kindly look into this and start achieving the assigned SLAs

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

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