Subject: RE: Late Shipping // 9638482740
From: Thushara Indika <[email-masked]>
To: Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Leizel Sanchez <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Splash Wah <[email-masked]>
Date: Mon, 8 Mar 2021 09:02:19 +0000

Dear @Jessie Caparas<mailto:[email-masked]>
Kindly find the attach Mail for your refence and suggest for action need to taken by store team

Store Manager contact details available in attach mail

Best Regards
Thushara Indika
Senior Executive- Compliance
[signature_1743436420]
Board Line: +971 4 5174500
Direct Line: +971 4 5174824
Mobile: +971 555065934
E-mail: [email-masked]<mailto:[email-masked]>
Address: Landmark Tower, Dubai Marina, P.O Box 25030, Dubai, UAE
www.splashfashions.com<http://www.splashfashions.com/> | www.landmarkgroup.com<http://www.landmarkgroup.com/>

<https://www.facebook.com/splashfashions>   <https://www.instagram.com/splashfashions>   

From: Jessie Caparas <[email-masked]>
Sent: Monday, March 08, 2021 12:36 PM
To: seeta.seeta <[email-masked]>; Leizel Sanchez <[email-masked]>; Thushara Indika <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Late Shipping // 9638482740
Importance: High

@Leizel Sanchez<mailto:[email-masked]> @Thushara Indika<mailto:[email-masked]>

Can we get an update on this please?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 7, 2021 9:30 AM
To: Leizel Sanchez <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late Shipping // 9638482740
Importance: High

External email sender, please take precaution.
Hi Leizel,

With reference to the order number 9638482740, the order was placed on Feb 27, 2021 and till now the status is showing as Submitted to warehouse.

Kindly check and assist us to forward this case to relevant store team and let us know if the order is in your store or not, If yes then please call the customer and do the needful.

Order details as follow:
Store  - Splash30050
Customer contact number - +971509344348

Thanks & Regards,
Seeta Kunwar
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: Order/ 9638482740 is not showing in Sahla ( Receive order )
From: Splash Wah <[email-masked]>
To: LMG OMS <[email-masked]>
Cc: Aji Chacko <[email-masked]>, Manbahadur Rana <[email-masked]>, Click & Collect <[email-masked]>
Date: Fri, 5 Mar 2021 12:45:56 +0000

Dear Team,

We have raised the issue to IT.

INC0993838

Best Regards,
Girija Nand  Mandal

Store Incharge

Hili Mall
Board Line: +971 37853544
CUG: 055 529 0784

Mobile: 0552671535
E-mail: [email-masked]<mailto:[email-masked]>

Address: P.O. Box 26881, Dubai, UAE
www.splashfashions.com<http://www.splashfashions.com/> | www.landmarkgroupme.com<http://www.landmarkgroupme.com/>

From: Anand Nukala <[email-masked]>
Sent: Thursday, March 04, 2021 8:59 PM
To: Vishu Jain <[email-masked]>; Rasal Rana <[email-masked]>
Cc: Aji Chacko <[email-masked]>; Manbahadur Rana <[email-masked]>; Splash Wah <[email-masked]>; Click & Collect <[email-masked]>
Subject: RE: Order/ 9638482740 is not showing in Sahla ( Receive order )

Hi Vishu,

Below mail order from EMDC.

Regards,

Anand Nukala
Warehouse Supervisor

Conloc Warehouse,

Jebel Ali, Industrial Area 1, Dubai, UAE.
Tel: +971<tel:+971> 4 809 4979 Mob:+971553366285

Email: [email-masked]<mailto:[email-masked]>

Shop online at http:\\www.landmark.com\shoemart<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmark.com%2Fshoemart%2F&data=04%7C01%7CSplash.Wah%40landmarkgroup.com%7C6fce2f5ac24f422ec60a08d8df2ede75%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637504739698853636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BSFFOpE%2BzbL8%2BCqvC2F0L5HA8XUNVGuC2SNLhmGleWU%3D&reserved=0>

Google map link to reach DWC Wh.   https://maps.google.com/?q=24.877796,55.129517<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmaps.google.com%2F%3Fq%3D24.877796%2C55.129517&data=04%7C01%7CSplash.Wah%40landmarkgroup.com%7C6fce2f5ac24f422ec60a08d8df2ede75%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637504739698863595%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=D%2FEw5hdyJ0qig%2FAxlwRnABwReS75bOzgzASPAYTvn2E%3D&reserved=0>

From: Aji Chacko
Sent: Thursday, March 04, 2021 8:25 PM
To: Manbahadur Rana <[email-masked]<mailto:[email-masked]>>; Anand Nukala <[email-masked]<mailto:[email-masked]>>
Subject: FW: Order/ 9638482740 is not showing in Sahla ( Receive order )

From: Vishu Jain <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 4, 2021 3:05 AM
To: Splash Wah <[email-masked]<mailto:[email-masked]>>; Click & Collect <[email-masked]<mailto:[email-masked]>>
Subject: RE: Order/ 9638482740 is not showing in Sahla ( Receive order )

Hi Team,

Please search order status in Sahla. If it is not "Sent to Store" or "Ready for Customer", please raise SR and write to [email-masked]<mailto:[email-masked]>

Regards

Vishu

From: Splash Wah <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, March 04, 2021 2:55 PM
To: Click & Collect <[email-masked]<mailto:[email-masked]>>
Subject: Order/ 9638482740 is not showing in Sahla ( Receive order )

Dear Team,

Yesterday we have received one click and collect order . It is not showing in Sahla and we cannot receive.

Order Number : 9638482740

Best Regards,
Girija Nand  Mandal

Store Incharge

Hili Mall
Board Line: +971 37853544
CUG: 055 529 0784

Mobile: 0552671535
E-mail: [email-masked]<mailto:[email-masked]>

Address: P.O. Box 26881, Dubai, UAE
www.splashfashions.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.splashfashions.com%2F&data=04%7C01%7CSplash.Wah%40landmarkgroup.com%7C6fce2f5ac24f422ec60a08d8df2ede75%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637504739698863595%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7nxBLhaG%2B8F4zfEMYY9IxCQKuJIQ0OejLPPt%2B9NGyqA%3D&reserved=0> | www.landmarkgroupme.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroupme.com%2F&data=04%7C01%7CSplash.Wah%40landmarkgroup.com%7C6fce2f5ac24f422ec60a08d8df2ede75%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637504739698873549%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ixNBs0cv7DmWfWpCcyZ8t%2Fo1RV4xum7dgC0aWqURNJI%3D&reserved=0>