Subject: RE: Arrange call back 8380527747
From: Mustafa Chakki <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Reddy Prasad <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Jessie Caparas <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 7 Mar 2021 09:34:26 +0000

Dear Reddy,

Can you please look into this as the customer is required to be contacted to get the details to process the refund.

Regards,

MUSTAFA CHAKKI
Assitant –Accounts & Finance
# +965-97271598
[email-masked]<mailto:[email-masked]>

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Wednesday, February 17, 2021 2:59 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Reddy Prasad <[email-masked]>; Mustafa Chakki <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Arrange call back 8380527747

Looping in @Reddy Prasad<mailto:[email-masked]> @Mustafa Chakki<mailto:[email-masked]>

Please have a look into this.

Thanks,
Shababe Quamar

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 9, 2021 10:47 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Arrange call back 8380527747

External email sender, please take precaution.
Hi Team,

Ticket ID: 1787847
Customer's Name: Dalal Bader
Customer's Email ID: [email-masked]<mailto:[email-masked]>
Customer's order NO: 8380527747

Customer's contact NO: 66807723

Issue description: the customer is claiming that the amount 37.400 KWD was deducted on the date 30.4.2020 and he did not get the refund yet.
The custstomer did not provide transaction ID and bank statement.

Please contact the customer as per his request.

Regards
Shakeeb
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com