Subject: RE: CNC delay: Order Number: 6268505804
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Max Jarir <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Date: Sun, 28 Feb 2021 13:59:45 +0000

@Manish Kumar<mailto:[email-masked]>

The rest of the items have been marked as uncollected.

As for item ID 159710765_LS_MX which hasn’t been shipped and failing upon cancellation, we have raised this to tech INC0989660

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Saturday, February 27, 2021 5:02 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Max Jarir <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Subject: Re: CNC delay: Order Number: 6268505804

External email sender, please take precaution.
Hi Team,

Kindly assist us to get an update on the below order.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "max jarirthahliya" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "jessie caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 22, 2021 6:25:06 PM
Subject: CNC delay: Order Number: 6268505804

Hi Team,

As per the response on the child ticket the order has been shipped to the store on 1/30/2021.

Problem statement: Order status not updated as ready for pick up

Case id - 2086566
Child ticket id - 2091366

Order Number: 6268505804
Order Created: 1/28/2021

Order Delivery Mode: Store pickup
Store: Max60187

Assistance required: Kindly check if the order is available at the store and inform you the customer to collect the order.

Regards,
Manish

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