Subject: RE: C&C Delay - 6268457050
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Max Flamingomall <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 28 Feb 2021 11:18:05 +0000

@Abhilash Kuttalam<mailto:[email-masked]> @Max Flamingomall<mailto:[email-masked]>

Before we manually refund – can someone confirm if the store has this or not?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Sunday, February 28, 2021 1:51 PM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: C&C Delay - 6268457050

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, February 27, 2021 9:54:06 PM
Subject: C&C Delay - 6268457050

Hi Team,

With reference to the order number: 6268457050
Store Code: Max - 60317

Order placed on Jan 28, 2021 and the order status is till showing ready to ship. We have escalated this to the store team and spocs as per the matrix however, not receiving any updates from the store regarding this order. Store spocs already forwarded to store to share an update but no response.

Kindly assist in getting an update regarding this order and ask the store team to contact the customer if order is available.

Thank you for your help!

Regards,
Apoorv

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