Subject: Collection Delay - 6257112232
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, MAZIM IBRAHIM <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Fri, 26 Feb 2021 02:19:47 -0700 (MST)

Hi Team, 

AWB: RP1226200003372 

Kindly assist in arranging the collection on the above AWB. Customer details are as mentioned below, order was delivered under FC1224200001943. Already escalated to LMG multiple times but no response on the same: 

Mohameed Al Dsooqy 
+966507006822 
Omar bin Marzouq Street, Al Worood District, House Number 3 
Al Wurud 
Riyadh, Saudi Arabia (SA) 

Thank you for your help! 

Regards, 
Apoorv 

From: "MAZIM IBRAHIM" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, January 25, 2021 5:37:27 AM 
Subject: Late Collection #6257112232 

Hi Team, 

Problem Statement: Late Collection 
Order Date: Dec 23, 2020 
Order ID: 6257112232 
Tracking ID: RP1226200003372 

Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 12/26/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Mazin Bassi