Subject: Re: Refund approval 9632539892
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, AHMED ISMAT <[email-masked]>
Date: Mon, 22 Feb 2021 03:24:10 -0700 (MST)

Hi Team, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "AHMED ISMAT" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, 20 February, 2021 17:02:11 
Subject: Refund approval 9632539892 

Hi Team, 

Problem Statement: Refund approval 

With reference to order #9632539892 
Tracking ID: SD001075427 
RMA: 1000492983 
Issue Description: As per hybris the tracking number "Incomplete Delivery", and customer claiming that he already returned the items. 
162960174 - - All Over Print Romper with Collar and Short Sleeves AED45.00 
162903635 - - Full Length Solid High-Rise Jeggings with Elasticised Waistband AED40.00 
162849917 - - Textured Sandals with Hook and Loop Closure AED50.00 

kindly check the case and do the needful. 

Regards, 
​Ahmed Ismat