Subject: Re: Refund approval '4532624105
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Musaed <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 19 Feb 2021 06:45:54 -0700 (MST)

Hi Team, 

Please check on the below case and advise. 

Regards 
shakeeb 

From: "Mohammad Musaed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, February 19, 2021 7:09:42 PM 
Subject: Refund approval '4532624105 

Hi Team, 
Problem Statement: (Approval) transfer my credit to the customer bank account . 
Ticket ID: 2077315 
Order Date: 01-Feb-2021 
Order ID: 4532624105 
Tracking ID: FC0202210001514 
RMA :1000494605 
Total Price: 135 QR 
Issue Description: The Customer order and Paid COD mode and he went to store to return the items they refused to provide him the amount cash he came on chat several times for refund the amount to bank account or cash value so he provide us the bank details . 

Assistance required: We request you to provide refund approval to bank account 

Thank you for your help. 
Regards,