Subject: Unattended ticket - Re: How did you enjoy shopping with us?
From: [email-masked]
To: [email-masked]
Date: Thu, 18 Feb 2021 13:53:11 +0000 (UTC)

Hi ,  This is an escalation email for the LiveSalesman group in Landmark Group.    A new ticket in LiveSalesman group is currently unassigned for more than 30 minutes.  Ticket Details:   Subject - Re: How did you enjoy shopping with us?  Ticket URL - https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2121848